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Customer Service

Shipping

All orders are shipped discreetly in plain unmarked packages and processed within 1-5 business days.

Q. Do you ship internationally?

Yes, we do ship internationally. Please note:
The importation of merchandise into countries other than the U.S. may result in additional customs taxes, brokerage and/or duty fees upon delivery of your order. Lingerie4wholesale.com can't anticipate these fees, and will not be able to reimburse you for any additional fees incurred.
Lingerie4Wholesale.com makes international shipments worldwide everyday and we are familiar with the logistics and procedures of handling international cargo. Before importing merchandise into your country, we recommend that you first speak to a customs broker from your country. Lingerie4Wholesale.com is willing to work with you on invoicing, and other ways to expedite your shipment in the most cost-effective and advantageous manner to the buyer.

Q. What are lingerie4wholesale.com's shipping rates?

Our shipping rate is calculated on the ACTUAL WEIGHT of your shipment, the shipment method you choose (USPS, UPS or FedEx) and your destination address. You can always check the shipping costs in your shopping cart before making a payment.

Q. What types of shipping services are available?

  • UPS Standard
  • UPS Ground (Continental US locations)
  • FedEx Ground (Continental US locations)
  • FedEx 2Day
  • FedEx International Priority
  • FedEx International Economy
  • USPS Priority (US locations)
  • USPS Priority Mail International
  • USPS Global Express Mail (EMS)
  • Q. How can I track my order?

    Whether you placed an order you can track your order online. All orders are shipped with tracking numbers. To view detailed information about tracking your order using the appropriate delivery service, please refer to the following links:
    For your convenience we have included examples of tracking numbers. If you're not sure whether or not your order has been shipped, check the status of your recent orders in "Order Status" page.

    UPS

    http://www.ups.com/WebTracking/track?#
    Phone: 1-800-742-5877

    Sample Tracking: 1Z9999999999999999
                               999999999999
                               X9999999999 (X = Any Letter)

    US Postal Service (USPS)

    http://www.usps.com/shipping/trackandconfirm.htm
    Phone: 1-800 222-1811

    Sample Tracking: 1122334455667788990011 (22 characters)

    FedEx

    http://www.fedex.com/Tracking
    Phone: 1-800-463-3339

    Sample Tracking: 12345678912345678912 (Ground)
        123456789123456 (Ground)
        123456789123 (Express)      

    Q. What do I do if my shipment never arrived?

    Please contact your local post office (USPS, UPS or FedEx) and/or your Custom with your Tracking Number and simply contact us with your order number.

    Please contact Customer Service if you have any questions or need additional information.

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